Terms & Conditions

1. About these terms

These Terms & Conditions apply to the Photos Revived website at photosrevived.com and www.photosrevived.com, operated by FluentFlow LLC, based in Bingham Farms, Michigan, United States ("Photos Revived," "we," "us," or "our"). Questions and notices can be sent to hello@photosrevived.com.

These terms describe the conditions on which we make the website available. Where a legally binding agreement requires affirmative acceptance, we will request that acceptance at the relevant step. Visiting the website or reading these terms does not authorize a payment or subscription. If you do not accept the conditions applicable to your use, please stop using the website.

Our Privacy Policy explains information handling. It is not a substitute for any separate consent required by law. Non-waivable consumer and privacy rights remain in force regardless of these terms.

2. Service availability

Photos Revived provides accounts, uploads, private photo storage, crop preparation, photo details and optional password-protected galleries. AI restoration is available through Restore with AI. The iOS app provides access to the same account and photos; feature availability can differ by platform. Photo packs and monthly memberships are available through Stripe.

Features, capacity and availability can change. The storage allowance shown in your account applies. We do not offer unlimited or permanent archival storage.

3. Eligibility and account responsibilities

You must be at least 13 to use the service. If acting for another person or business, you must have authority. Provide accurate account information, confirm your email when requested, and keep your password or Apple Account secure. Notify hello@photosrevived.com if you suspect unauthorized access.

You are responsible for your authorized use, but these terms do not assign liability to you for our own security failure where the law does not permit it. Do not impersonate others, sell access, create accounts to obtain repeated free offers, or evade account restrictions.

4. Your photos, permissions, and ownership

You retain the rights you have in your original photos and other material you submit. We do not acquire ownership of your family photographs simply by processing or storing them. Possessing a printed photo does not necessarily mean you own its copyright; obtain the rights or other lawful basis needed to reproduce, edit, upload, and share it.

When you upload content, you are responsible for having the permissions required for the material and the people it depicts, and for information you add about others. Consider privacy, publicity, copyright, and any confidentiality restrictions, especially for photographs of children or sensitive family circumstances.

For content you choose to submit to an enabled feature, you grant us a non-exclusive, limited permission to host, copy, transmit, process, transform, and display that content only as needed to deliver the feature you request, maintain its security, and comply with law. We may permit the service providers necessary to deliver that feature to do the same for those purposes. This permission does not allow us to sell your photos, use them in advertising, or train AI models on them.

The permission lasts only as long as needed for those purposes, including applicable backup, deletion, and legal-retention periods explained in the Privacy Policy. It does not undo copies you have already chosen to share with others. We will ask separately before using your identifiable content in testimonials, marketing, or public examples.

As between you and us, you retain your rights in input content and, to the extent we obtain transferable rights in a restoration, those rights are assigned to you upon creation. This does not guarantee that AI-generated elements are copyrightable, unique, or free of third-party rights.

5. AI restoration and its limitations

When you choose Restore with AI, we send your photo to OpenAI with restoration instructions for processing on its servers. For a batch, this applies to every photo you keep in the review screen. We use your prepared crop, or the full photo if you choose not to crop. Photo notes and gallery passwords are not sent in restoration requests. Your original is kept. Only submit photos you have permission to process. Each restoration uses one credit. See the Privacy Policy for information about external processing and retention.

AI may reconstruct or invent color, texture, facial details, objects, lettering, or background features. Even a prompt asking the system to preserve every detail cannot guarantee an exact likeness or faithful historical reconstruction. Closed eyes, expressions, clothing, faces, and small objects may change. Inspect the result and compare it with your original before keeping or sharing it.

Restorations are interpretations, not authenticated historical records, forensic evidence, identity verification, or proof of an event. Do not present a materially altered image as an unaltered original in a way that deceives others. Descriptions such as “HD” or “4K” do not guarantee that missing source detail can be recovered; actual output dimensions and quality depend on the source and the available feature.

Processing times are estimates. Demand, provider limits, network conditions, and the source image can affect completion. We may reject content or requests that violate law, these terms, or applicable provider restrictions communicated for the feature.

7. Acceptable use

You must not use the website or any enabled feature to:

Violate law or infringe another person’s copyright, privacy, publicity, or other rights.
Upload unlawful sexual content, child sexual abuse material, non-consensual intimate images, or content used to exploit, threaten, or harass someone.
Create deceptive impersonations, commit fraud, or falsely represent an altered photograph as evidence or an authentic identity document.
Upload malicious files, attempt unauthorized access, probe private galleries, bypass security or billing controls, or misuse sharing tokens or credentials.
Use automation to overload the service, evade usage limits, resell access without permission, or systematically collect other users’ content.

These restrictions do not prohibit activity that applicable law expressly protects. If you identify a security issue, report it privately to hello@photosrevived.com without accessing other users’ information or disrupting the service.

8. Payments, subscriptions, credits and refunds

Your first verified email account receives one free restoration credit. One restoration uses one credit, reserved when processing begins. Failed or uncertain restorations return that credit. The free offer does not restart when you delete or recreate an account.

Website prices are in USD: the 25 photo pack is $10 for 25 credits once; the 50 photo pack is $20 for 50 credits once; Photos Revived Plus is $10 per month for 25 credits each paid monthly period. Taxes, if applicable, are disclosed at checkout. New restorations use High quality at up to a 2K long edge, adjusted for the photo’s aspect ratio. Free accounts and one-time credit packs include no cloud library or gallery creation. Temporary processing files for restorations are normally removed within 48 hours; keep the device copy or download the result. An active Plus membership includes 1 GB of cloud storage, gallery creation and password-protected gallery sharing. Storage includes original uploads, prepared crops, restored files and profile photos; temporary uploads and processing reservations also count toward quota enforcement. Keep independent backups.

Subscriptions renew automatically each month at the selected price until canceled. You authorize Stripe to charge your selected payment method at purchase and renewal. Cancel through Account → Billing & plans → Manage billing before your next renewal. Cancellation takes effect at the end of the current paid period and stops future renewal charges. Deleting your account cancels active Stripe subscriptions; you must resolve any open checkout first. To switch monthly plans, cancel the existing subscription and select a new one after it ends. You may purchase credit packs while subscribed.

Credits are added only after payment is confirmed. Paid credits do not expire and unused credits roll over; canceling a subscription does not remove them or immediately delete your stored photos. Credits are not currency and cannot be transferred or redeemed for cash. Failed renewal payments do not add new credits.

When the paid membership period ends, gallery creation, sharing and cloud uploads stop. Cloud photos remain available to download for 60 days after the paid period ends; then they and cloud galleries are deleted by scheduled maintenance. Subscribe again before that deadline to keep cloud access. Paid credits and photos saved on your own device remain available. Existing subscription prices and credit allowances continue through their paid periods.

Contact hello@photosrevived.com for payment errors, duplicate charges or refund requests. Refunds are reviewed individually; cancellation does not automatically refund prior payments. Any refund or withdrawal rights required by applicable law remain available. When a refund is issued, the corresponding credits are removed proportionally, rounded up to a whole credit. If already spent, the shortfall is offset against future purchased credits. Disputed payments may have their credits held pending support review. Tell us if a resolved dispute still affects your balance.

Stripe handles card details and billing documents. We receive transaction identifiers, amounts, payment status, customer details and subscription information, not your complete card number. Receipts and invoices are accessible from your account. You must explicitly authorize each purchase or subscription; visiting a pricing page does not enroll you.

iOS purchases: where available, photo packs and Photos Revived Plus are purchased through Apple In-App Purchase. The App Store displays the actual local price and taxes before confirmation; website prices may differ. The new Plus plan provides 25 credits for each paid month and 1 GB of cloud storage with gallery creation and sharing while active. Cloud photos remain downloadable for 60 days after the paid period ends, then are deleted. Apple subscriptions automatically renew unless canceled at least 24 hours before the current period ends. Manage or cancel them in your Apple account subscriptions. Deleting your Photos Revived account does not cancel an Apple subscription; cancel with Apple to stop future charges. You may delete your account without first canceling. Apple refund requests are handled through Report a Problem. Use Restore purchases in the app to resync Apple entitlements; completed credit packs remain in the Photos Revived account that received them. Sign in to that same account. Do not subscribe again if you already have an active web or Apple membership. Mandatory consumer rights continue to apply. The iOS software is licensed under Apple’s standard license agreement.

9. Website materials and feedback

The website’s design, software, branding, and materials are owned by us or used under appropriate rights, except for user content and third-party materials belonging to their respective owners. You may view and use the website for its intended purpose. These terms do not grant a general right to copy our branding, redistribute the software, or reuse demonstration images outside the site; any separately stated license still applies.

If you voluntarily send suggestions, you permit us to consider and use the suggestions without an obligation to compensate you. This permission does not transfer ownership of your photos or permit disclosure of personal information contrary to the Privacy Policy. Please do not send confidential business ideas you expect us to protect under a separate agreement.

10. Content complaints and removal requests

Send copyright, privacy, or other content concerns to hello@photosrevived.com. Identify the relevant page or content, explain the right or concern, and provide a way to contact you. Include only information necessary to assess the request. We may ask for proportionate evidence of ownership or authority and will review reports under applicable law.

If a formal legal notice is needed, it must satisfy the applicable legal requirements. This general contact route is not a representation that we have registered a designated copyright agent or that sending a message automatically constitutes a valid statutory notice. Knowingly submitting false reports may have legal consequences.

11. Suspension, discontinuation, and changes

We may restrict access where reasonably necessary to address unlawful use, a material breach, a security threat, or a legal requirement. Where appropriate and lawful, we will explain the restriction and provide an opportunity to resolve it. Urgent security or legal circumstances may require action without advance notice.

We may update or discontinue the service. Any future paid service will be subject to its applicable agreement and mandatory consumer rights; preview status does not give us a right to keep payment for a service we are legally required to refund.

We may revise these terms and will update the effective date. Material changes will be brought to your attention through a prominent notice and any other legally required method. Where renewed acceptance is required, we will request it. Changes will not retroactively reduce rights in completed purchases or resolve an existing dispute on new terms without lawful agreement.

12. Disclaimers and responsibility

To the extent permitted by applicable law, the service is provided “as is” and “as available.” We do not warrant uninterrupted operation, absence of errors, a particular launch date, or any particular restoration outcome. We disclaim implied warranties only to the extent the law permits us to do so. Links to independent websites do not make us responsible for their operation or content.

To the extent permitted by law, we are not responsible for losses caused by your unauthorized sharing, your misuse of an AI result, or interruptions outside our reasonable control. Neither party is liable under these terms for indirect or consequential losses that applicable law allows it to exclude. This does not exclude foreseeable losses or remedies that cannot lawfully be excluded for consumers.

Nothing in these terms excludes or limits liability for fraud, willful misconduct, gross negligence where such limitation is prohibited, death or personal injury caused by negligence where applicable, breach of mandatory data-protection obligations, or any other liability that cannot lawfully be excluded or limited. These terms do not impose a blanket indemnity, mandatory arbitration, or a waiver of class-action or small-claims rights.

13. Disputes and general provisions

If an issue arises, you may contact hello@photosrevived.com and we will try to resolve it. This informal route is voluntary and does not prevent you from contacting a regulator, seeking urgent relief, or exercising a right within a legal deadline.

These terms are subject to applicable law, including mandatory protections where you live. They do not require you to use a distant court or waive an otherwise available forum. The law and court with jurisdiction will be determined under the applicable rules rather than an exclusive forum clause in these terms.

If a provision is unenforceable, it will apply only to the extent permitted and the remaining provisions will continue where legally possible. A failure to enforce a provision immediately is not a permanent waiver. These terms do not create an employment, agency, or partnership relationship. Any future transfer of the service must respect applicable law and the commitments in the Privacy Policy.

Operator: FluentFlow LLC
Location: Bingham Farms, Michigan, United States
Contact: hello@photosrevived.com